Terms and conditions

Who you are buying from

The PNG Shop, at:Oxford Street Swansea SA1 3ANContact: hello@thepngshop.com

Prices and payment

All prices are in pounds sterling and include VAT where it applies. Payment is taken by Stripe; we never see or store your card details.

We try hard to keep prices right. If a price is obviously wrong — a decimal point in the wrong place — we will contact you before making the item rather than charge you the mistake, and you can cancel for a full refund.

When the contract starts

Your order is an offer to buy. The contract begins when we email to confirm it. If we cannot fulfil an order we will say so and refund you in full.

Digital files

Files are delivered immediately after payment. By ordering you agree that delivery begins at once and that you lose the 14-day cancellation right once the download has started — a right you would otherwise have. What you may and may not do with a file is set out on the licence page.

Designs and copyright

The designs, photographs and text on this site belong to us or are used with permission. Buying an item does not transfer any of that: you are buying the article, not the artwork. Reselling our images or reproducing a design is not permitted.

If you believe something here infringes your rights, tell us through the infringement page and we will act on it.

Liability

We are responsible for loss you suffer as a foreseeable result of us breaking these terms or failing to use reasonable care. We are not responsible for losses that were not foreseeable. Nothing here limits our liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow us to limit.

Governing law

These terms are governed by the law of England and Wales, and disputes may be brought in its courts. If you live in Scotland or Northern Ireland you may also bring proceedings there.